Product eligibility and criteria

Get to know all about what we sell and don't sell here.

Product criteria

Every product must:

  • be authentic
  • have a minimum of four months shelf life before expiry
  • have been purchased / received no more than a year before selling
  • not be damaged

Product eligibility

There are certain products that are not eligible to sell with us if they have been opened or used.

These are products that:

  • have a reusable applicator (mascara, concealer, etc.)
  • come in open-jar packaging (moisturiser, cleansing balm, etc.)
  • are cream-based (lipstick, cream contour, blush, etc).

Find your product below to check its eligible condition to sell it with us.

Products we sell and their eligible condition

Tubes or bottles of product (toner, cleanser, shampoo, etc.)

Can be lightly used. Must have a minimum of:
- 70% product remaining
- 4 months shelf life remaining

Lipgloss + liquid lipstick

Must be unopened.

Mascara

Must be unopened.

Lipsticks + lip pencils

Must be unused.
We understand if you have opened your lipstick to have a look at the shade, but we do not sell any lipstick or lip pencil that has been used or swatched.

Open jars of product (moisturiser, cleansing balm, etc.)

Must be unopened.

Concealer + foundation with a resusable applicator

Must be unopened.

Makeup brushes + tools

Must be unused.

Pressed powders (eyeshadow, face powder, etc.)

Can be lightly swatched. Must have a minimum of:
- 4 months shelf life remaining

Sheet masks

Must be unopened.

Candles + home fragrance

Must be unused.

Airless jars of product

Can be lightly used. Must have a minimum of:
- 70% product remaining
- 4 months shelf life remaining

Dropper bottles

Can be lightly used. Must have a minimum of:
- 70% product remaining
- 4 months shelf life remaining

Cream-based makeup

Must be unused.
We understand if you have opened your cream-based makeup to have a look at the shade, but we do not sell cream-based makeup that has been used or swatched.

Loose powders

Must be unopened.

Beauty accessories (Hair brush, face roller, scrunchie, etc.)

Must be unused.

Fragrance

Can be lightly used. Must have a minimum of:
- 70% product remaining
- 4 months shelf life remaining

Nail polish

Must be unopened.