Jars or tubs of a product must be unopened.

E.g. a jar of moisturiser or a tub of cleansing balm etc.

Lipsticks and lip pencils must either be unopened or unused.

We do not sell used lipsticks and lip liners, even if they have only been swatched.

Products with a reusable applicator must be unopened.

E.g. mascara, lipgloss, eyeliner pens, nail polish, concealer etc.

Dropper bottles can be lightly used.

Provided they have a minimum of 70% product and four months shelf life remaining.

E.g. Skincare serum.

Pressed powders must be very lightly used 1 - 2 times at a minimum.

Provided they have four months shelf life remaining.

E.g. Eyeshadow and face palettes.

Cream-based makeup must be either unopened or unused.

We do not sell used cream-based makeup, even if it has only been swatched.

E.g. A cream stick or palette of product.

Loose powders must be unopened.

These can be lightly used.

Provided they have a minimum of 70% product and four months shelf life remaining.

E.g. Cleanser, sunscreen, foundation, fragrance, etc.

Sheet masks must be unopened.

Makeup brushes must be either unopened or unused.

Airless jars can be lightly used provided they have a minimum of 70% product and four months of shelf life remaining.

E.g. a jar of moisturiser with a pump.

Accessories must be unopened or unused.

E.g. Face roller, fake eyelashes, hair ties, beauty blender, etc.

Candles and home fragrances must be either unopened or unused.