What we do with unaccepted products

If a certain product hasn't been accepted by us, it means that we don't believe it's fit for resale and shouldn't be passed on to another person (e.g. expired products, used mascara).

Because of this, we don't donate any unaccepted items. Instead, we make sure they are properly recycled or disposed of.


All products sent to us for resale are carefully assessed to make sure they are resale-friendly and meet our beauty product criteria.

If there are products we have decided not to sell on your behalf, you can leave them with us to dispose of safely with our TerraCycle