(Re)Selling Guide
Your go-to guide for (Re)Selling your products with us.
How it works
We sell your resale-friendly skincare, haircare, beauty and fragrance products on your behalf. You get up to 50% of the sale price (minus GST) and we do the work.
Your accepted products are with us for total of 10 weeks.
- Six weeks at full price
- Two weeks at 25% off
- Two weeks at 50% off
All you need to do is complete our online (Re)Selling Form and get your products to us.
Products we (re)sell
Our customers know and trust us for the high quality of products we accept and list. These are brand new products that are authentic, haven't expired or been damaged.
All products must be resale-friendly and meet our beauty product criteria.
There are certain products we do not accept and sell if they've been opened or used - like used mascara, lipstick, open jars of moisturiser etc.
Commission & Pricing
Your commission is based on what your product sells for.
$1 - $99.99: You get 45% of the sale price (minus GST)
$100+: You get 50% of the sale price (minus GST)
Please note: From the 15th of June 2024, our commission is changing. Read more here.
We'll price your accepted products at what we believe to be a fair market value, taking into consideration the following:
- The price it's selling for from the brand or retailer.
- Its overall condition. Whether it's opened or not, and how much product is remaining.
- How much shelf-life is left.
- Demand for the item.
(Re)Selling Account + Payouts
After your accepted products have been listed online, we'll give you a login to your (Re)Selling Account that you will use every time you sell with us.
The (Re)Selling Account is for you to keep track of your accepted items, earnings and previous payouts.
After a product (or more!) has sold, you can request a payout.
Unaccepted Items
If there are products we have decided not to sell on your behalf, you can leave them with us to dispose of safely with our TerraCycle Zero Waste Box™.
Otherwise, you can pick them up or pay for shipping to have them returned. You'll have 10 working days from the date your products have been processed to organise this.
Please note: We are unable to provide detailed feedback on unaccepted items. We do not donate unaccepted items. As we have determined them unfit for resale, they aren't fit for anyone else.