Last updated January 2026.

1. These Terms of Selling create a contract between you (the Seller) and Second Skin Ltd (we, us, our) if you supply items to Second Skin to sell on your behalf.

2. We only accept items that meet our Beauty Product Criteria. Each item will be assessed by us to determine, at our sole discretion, whether the item meets our criteria. The Seller is responsible for ensuring information provided about each item is true, accurate, and not misleading.

3. We aim to process items without delay. However, processing time may vary, and delays can occur due to factors outside of our control. If this happens, we will notify the Seller.

4. We will determine the selling price and sell the accepted items on behalf of the Seller. The selling price is based on the original RRP, condition, and age of the item. All pricing decisions are final and made at our sole discretion.

5. We reserve the right to offer additional discounts and promotions during the 10-week Selling Period without notice to the Seller.

6. The Seller will receive a commission based on the sale price (excluding GST), calculated after any discounts are applied, and will operate as follows:

(a) $1–$99.99 = 45%

(b) $100+ = 50%

7. Accepted items are listed online for a total of ten weeks:

(a) Six (6) weeks at full price

(b) Two (2) weeks at 25% off the full price

(c) Two (2) weeks at 50% off the full price

The Seller will be notified by email when the items have been processed, which indicates the start of the 10-week selling period.

8. We will provide the Seller with an online Selling Account to keep track of all items and earnings.

9. The Seller can request a payout 4 days after an item has been sold by submitting a payout request in their Selling Account. The Seller can choose to receive their payout either as:

• a bank transfer, which we will process to the nominated bank account within 3 working days; or
• Store Credit (with a 20% bonus), which will be issued immediately.

Payouts cannot be split between methods.

10. It is the Seller’s responsibility to monitor their Selling Account and request payouts for sold items. Earnings shown in the Seller’s Selling Account are available to be requested for payout for up to two (2) years from the date they are earned. After this period, unclaimed earnings will no longer be available to request for payout or conversion to store credit.

11. Unaccepted items can be returned to the Seller. The Seller must notify us within 10 days of the items being processed if they want to:

(a) Pick up the unaccepted items from our office in Auckland. This is free of charge.

(b) Have the unaccepted items returned by courier. This is charged at a flat rate of $8 for all delivery addresses in New Zealand.

We do not return unaccepted items to addresses outside of New Zealand.

If the Seller does not notify us within 10 days of the items being processed, the unaccepted items will be treated as unclaimed and responsibly recycled or disposed of at no cost to the Seller.

12. Accepted items can be withdrawn during the 10-week selling period. There is a $12 administrative fee per withdrawn item to cover administrative costs. The Seller will need to either:

(a) Pick up the withdrawn items from our office in Auckland. This is free of charge.

(b) Have the withdrawn items returned by courier. This is charged at a flat rate of $8 for all delivery addresses in New Zealand.

We do not return items to addresses outside of New Zealand.

13. We will take reasonable care with all items. However, items are consigned at the Seller’s own risk, and we are not liable for loss or damage that occurs while items are with us.

14. We are not responsible if items sent to us or returned to the Seller go missing or are damaged by a courier. If items arrive to us damaged, we will communicate this to the Seller as soon as practicable. Any courier-related claims must be made directly with the courier.

15. Subject to the exclusions set out in our Privacy Policy, all of the personal information the Seller has provided will be treated as confidential. We will exercise reasonable care with the Seller’s personal information at all times. We will act in accordance with our Privacy Policy and ensure that the Seller's information will only be used for the purposes of carrying out our service.

16. The Seller agrees to indemnify us for any loss, costs, or damages that may arise directly or indirectly as a result of any faulty or defective item listed or sold on the Seller's behalf.

17. Notwithstanding the previous clauses, we will not be liable for any losses, costs, expenses or damages that exceed the listed price for the item.

18. We reserve the right to make changes to the consignment process at any time. Any changes will apply to future consignments from the date they are published on our website and will not apply retrospectively to consignments already received. 

Terms of Selling - January 2026