About your Selling Account
You can log into your Selling Account to see your accepted products and earnings.
We recommend checking back in on your account within a week or so. There's a good chance you'll have earnings waiting to be cashed out!
- The front page gives you a quick overview of your account balance, as well as recently sold products.
- You can view your accepted products—both sold and unsold—by heading to the Products tab in the top left.
- The sale price for all products in your account includes GST, which is deducted before calculating your share.
How and when do I get paid?
When it has been at least four business days since a product of yours sold, you can cash out your earnings for it by requesting a payout through our online form.
- You can choose to get paid out in store credit or by bank transfer.
- If you choose store credit, we'll add 20% on top of your payout.
- Valid payouts will be processed within three business days.
FAQs
I'm a first-time Seller, how do I login to my account?
You will have received an email from us with instructions to log in. If you haven't received this, check your spam/junk folder!
A product of mine isn't showing in my Selling Account, how come?
Only accepted items are uploaded to your Selling Account.
Any items not showing in your Selling Account have unfortunately not been accepted for resale with us. Due to the volume of items sent in, we are unable to provide specific feedback on your unaccepted items.
If you would like your unaccepted items returned, you can organise this here.
How do I cash out my earnings?
Complete our payout form here, so we have your most up-to-date information when paying you.
I have more products to sell. How do I do this?
Easy! Complete another online Selling form here so that we have up-to-date info for you and your products.